Terms & Conditions | Carpet Care Services

Terms & Conditions

These Terms & Conditions apply to all carpet, upholstery and related cleaning services provided by Carpet Care Services. By booking our services, you agree to the following terms and conditions.

1. Payment & Bank Details

Payment for services must be made according to the agreed quotation and payment terms.

Business Bank Details

Account Name: SEVICO SOLUTION LIMITED trading as Carpet Care Services
Account Number: 08378525
Sort Code: 04-00-06

2. Stain Removal

We will make reasonable efforts to remove stains. However, some stains may be permanent or may not be completely removable.

3. Additional Treatments

Additional treatments or specialist cleaning services may incur additional charges.

4. Inspection & Approval

The technician may inspect the carpets, upholstery or other items before cleaning.

5. Cancellation Charges

6. Parking & Charges

Customers are responsible for providing suitable parking or access for the technician where required.

7. Access & Equipment

Customers must provide reasonable access to the property. An additional charge of £30 may apply if equipment or cleaning machines need to be carried upstairs where there is no lift.

8. Furniture Moving

Customers should remove personal items and small movable furniture before the technician arrives.

9. Commercial Properties

Commercial properties may require additional arrangements, access, parking or cleaning time.

10. Valuables & Personal Items

Customers are responsible for removing or protecting valuable, fragile or personal items before the cleaning service begins.

11. Pre-existing Conditions

Customers must inform us of any existing damage, stains, wear, discolouration or other conditions before cleaning.

12. Odour Treatment

Odour treatment can reduce or remove many unpleasant smells, but complete removal cannot always be guaranteed.

13. Quote Accuracy

Quotes are based on the information provided by the customer. If the actual size or condition differs significantly, the final price may change.

14. Aftercare

Customers should allow sufficient ventilation and avoid using cleaned areas until they are sufficiently dry.

15. Follow-Up & Liability

If you have any concerns about the cleaning service, please contact us as soon as possible so that we can review the matter.

16. Agreement

By booking or accepting our cleaning services, the customer confirms that they have read, understood and agreed to these Terms & Conditions.

Carpet Care Services

Contact Us

Contact Carpet care today to book our services. Whether you need residential or commercial carpet cleaning, or leather and upholstery cleaning, we deliver excellent results every time.

Carpet Care Services

Office Address

S60 2RT 14 shawsfield road,

Rotherham.

Ig1 1pt 39 Hampton road,

Ilford London.